Need help? The fastest way to reach Vaps Dubai AE is on WhatsApp at +971 56 389 8101. Below are quick links to answers about orders, delivery, returns and product authenticity.

Contact us

Message us on WhatsApp at +971 56 389 8101, or use our Contact Us page. Our team helps with product questions, order tracking, and delivery coordination.

Orders and delivery

  • Delivery times and payment: see our Shipping Policy.
  • Where we deliver: see our Delivery Areas page.
  • Tracking an order: message us with your order number and we will update you on its status.

Returns and refunds

If something is not right, review our Refund and Returns Policy and contact us with your order number and photos so we can resolve it quickly.

Product authenticity

Every item we sell is genuine. To learn how to verify your product, see our Authenticity Guarantee.

Safe and responsible use

For health, safety and age information, read our Responsible Vaping / Health Disclaimer and Age Restriction / Disclaimer.

More questions

Browse our FAQ for answers to common questions about products, orders and delivery.